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General Forum Guidelines & Procedures:
Forum Rules and Proper Use

Welcome to our user-to-user message forums! They are provided for you to share tips with your fellow Sierra users, discuss your favorite titles, talk about upcoming releases, and generally get the most enjoyment out of our products. Our moderators are trained to help you with basic product-related questions, such as tips and hints. If our moderators cannot answer your question, they will be happy to direct you to someone who can provide a better answer. However, there are some situations, such as technical difficulties with a product, where you'll need to get in touch directly with a Sierra representative. We've tried to make it very easy for you to reach us.

We strongly discourage "flame" postings to our forums. By flame postings, we mean ones that make statements such as, "This product is horrible. No one should buy it." Those postings will be removed from our site, as will any posting that refers to your fellow forum users, our moderators, our developers, or even our competitors in a derogatory manner.

We also discourage discussions about the forum itself and about Sierra in general. The forums are here to discuss Sierra products with other users. If you have a comment about a Sierra website or product that requires direct interaction with a Sierra official, it is best to send that comment through the Webmaster or through Customer Service.

Forum Use Rules

Message forum moderators are the resident experts on the forums. You will often see that they might be answering or commenting on any messages posted in our forums, in order to try to help you. They will watch the posts on the forums and when needed, post messages to keep the forum "on-track." Basically, what we're saying here is that our moderators are not only helping to keep our message forums a friendly community, but also they're doing it out for the fun of it. Please be nice to them!

Please do not post copy protection codes from game manuals to this forum. We take a firm stand against software piracy, and will prosecute anyone distributing pirated games. Posting such information may also result in your posting privileges being revoked. Furthermore, do not encourage people to violate copy protection by referring them to sites that have copy protection codes publicized. Any such post will be removed from our forums and the URL forwarded to our legal department for review. If you have a purchased copy of a game, but are missing the manual, please contact Customer Service and ask for a replacement.

Please do not post announcements of your personal webpage or web site in our general message forums; check to see if there is a Sierra Fan Site listing in the appropriate product forum dedicated to advertising Sierra Fan Sites. It is permissible for you to post your related site URL in your signature at the end of a post, however, do not do this if your site is not relevant to the topic of discussion. Do not post URLs to inappropriate sites, such as pornography sites, warez sites, racist/hate sites, etc. Not only will your post be edited or outright removed from the forum, but also posting URLs to such sites may result in your posting privileges being revoked. Please do not post a URL as the sole answer to a hint question. If you know the answer to a hint question, it's much better to post that answer, then provide the URL in case the requestor needs further hints in the future. Let's all do our part to prevent the message forums from turning into the Sunday Classifieds.

If you have a complaint about another forum user, one of our moderators, or anyone else, email it to the owners of the specific forum you are on. Do not post accusations to the public forums; this is a private matter between you and the other party. We will investigate the situation promptly. Any issue that you may have with a moderator/administrator action must be handled through the Webmaster. If you have a query about the forums themselves, or other Sierra websites, that is also best directed to the Webmaster.

Regarding the use of avatar images on the Sierra Forums, please comply with the 10k image size, and limit at 75x100 pixels. For information on how to implement signatures please consult your Profile preferences and remember that if you wish to upload an image, it is your responsibility to obtain permission from the image's owner. Also remember that you must have the image on your hard drive in order to upload it using the Sierra Forums user picture or enclosure features. Attachments should only be image files (.gifs and. jpgs) or text files. Keep your attachment images within 350k as well.

Please refrain from the use of vulgar language, harassment of other users, racial or ethnic slurs, sexism, or slander. Please remember that the forums are an extension of Sierra's work environment. Sierra is committed to maintaining a threat-free environment for its employees and customers. Images that are not appropriate for the workplace are not to be posted. Do not use inappropriate images on our forums - ones endorsing pornography, software piracy; or those that "flame" any individual or company. Please do not publicly re-post private email without the express written permission of the e-mail's original sender (e-mail is protected by copyright). Do not publicly re-post private discussions with others that were held over messaging clients without permission from all the other owners (participants) of the messages. Please refrain from having personal discussions with other forum members on the forums; there are e-mail and Internet messaging programs for that purpose. Do not attempt to impersonate other forum members, Sierra officials, and forum moderators/administrators. Such an attempt will not be successful and it is an offense that will get you banned from the forums -no ifs, ands, or buts about it. Out of courtesy to other forum users and moderators we expect you to use only one username on our forums. Please do not post email addresses, standard addresses, ICQ and other messaging client numbers, or phone numbers which are not your own.

If you don't like these rules, please don't post. If you break these rules, we reserve the right to revoke your posting privileges on all Sierra Forums services. Remember, posting here is a privilege and not a right. Also remember that any discussion of these rules is to be held through the Message Forum Representative or Message Forum Caretakers (s) via e-mail, and not on the forums themselves.

Any user whose posting privileges are revoked is subject to immediate ban if/when caught posting under another username, unless otherwise noted in a private (e-mail) discussion between the user, the Message Forum Representative, a Message Forum Caretaker, and appropriate administrators. We do not like to have to revoke users, and do so only when all other forms of rational interaction have been exhausted. Because we do not take banning lightly, a banned user must prove her/his sincerity in wishing to rejoin the forum community as a considerate and helpful forum user A revoked user must convince the Message Forum Representative that s/he is fully prepared to comply with the forum rules in all future forum use if s/he wishes to be welcomed back to the forums.

If you are having technical problems with the message forums, please contact the Webmaster.

The Fine Print

While we take no responsibility for the content of the messages posted on this forum, our message forum caretakers will review messages posted here to make certain that they meet our guidelines We reserve the right to delete any message posted on any message forum on the Sierra Web site, for any reason, at our discretion or the discretion of our appointed moderators. Message forums are a dynamic entity. Therefore, these rules may change at any time, with no notice posted anywhere except this page. Please check these rules before posting any future messages to our forums. Thank you for your attention and cooperation.

What are discussion forums?

How is forum content organized?

Do I have to be registered to use the forums?

How do I login?

What do I do if I forgot my password?

How do I create a thread or post a reply?

How do I set my profile and view other user profiles?

How do I search the forums?

What are watches?

How can I format the text of my posts?

How do I check the spelling of my message?
What are discussion forums?
Discussion forums allow you to share ideas, opinions and information quickly and easily. Organized by threads in an easy-to-follow format, discussion forums are designed so you can quickly locate information, find other knowledgeable users and participate in conversations.
How is forum content organized?
The content in the forums is structured as follows:
  • Forum Categories: Categories represent a collection of forums as well as other categories. Often, categories are used to organize forums into a tree structure so members can find the right discussions more easily.
  • Forums: Forums are the areas where individual discussions take place as a listing of threads.
  • Threads: Threads are the discussions that consist of one or more messages displayed as a list, or in a tree structure of messages and their replies.
  • Messages: Messages are the individual discussion posts made by community members.
  • Replies: Message replies are posts in response to other messages and are organized in a flat or threaded mode.
Do I have to be registered to use the forums?
The community administrator may require you to register in order to view, post or reply to messages. Some forums may be open for posting without registration. To register, just click on Create a New Account and fill in the appropriate information.
How do I login?
To login to the forums, click the Login link. From there you enter your name and password. If you would like to have Jive Forums automatically log you in when you visit, click on the checkbox next to Automatically log me in. (Note: You must have cookies enabled for this feature. Jive Forums will encrypt your login information and store it in a cookie.)
What do I do if I forgot my password?
To reset your password, simply click on the Login link and then click on the "I forgot my password" link. After typing your username and pressing the Submit button, you will receive an email with instructions on how to reset your password.
How do I create a thread or post a reply?
To start a new thread, choose the appropriate forum and select Post New Thread. Type your thread header in the subject line and type a message in the message box. Before you are about to post, you can spell check your message by clicking on Spell Check. You can also choose to watch the thread (which will add it to you watch list, and allow you to receive email notifications when new posts are made) by clicking the Watch This Thread box.

When you are satisfied with your message, you can preview your message to see how it will appear when posted by clicking on Preview. Or you can post your message without previewing it by clicking Post Message.

To post a reply to a thread, select the reply icon next to the message you would like to reply to. If you want to respond to specific text from the original message, click on Quote Original, and that will add the text from the original post in your message.
How do I set my profile and view other user profiles?
To create or update your profile, click on Your Control Panel. Your profile, forums preferences and watch settings may be set from here. To edit these settings, fill in your updated information, then click Save.

To view the profile for any user who has posted to the forums, click on their username wherever you see it as a link. You can also search for their username or ID using the search feature.
How do I search the forums?
From the main page of the discussion forums, type your term(s) into the search box, select which forum(s) you want to search, and click the Go icon.

When you are in a Forum page, you can click on Search Forum to use an advanced search page where you can narrow your search by specifying a date range or filtering by username.
What are watches?
A watch notifies you by email if the thread you are interested in has been updated.

To add a thread to your watch list, click on the "Watch This Thread" link at the top of the thread page. Click on Stop Watching Thread to end the email notifications. After 30 days, inactive watches automatically expire. You can also watch forums, categories and users. For example, when a new message is posted in a forum you're watching then you'll be notified by email.

To see the current list of watches, click on "Your Control Panel" then "Watches". From this screen you can choose to receive email notifications when new posts are made. Just click on Add Email Notification next to the thread for which you want to be notified.

You can delete a watch by clicking in the Delete tick box for the watch you want to delete, then clicking the Delete button.
How can I format the text of my posts?
To format your message text, there are three buttons for Bold, Italics and Underline. Clicking on these buttons will add tags to the message field.

For example, typing: "This is [b]bold[/b] text, and this is [i]italicized[/i] text" will appear as "This is bold text, and this is italicized text" once you post the message.
How do I check the spelling of my message?
To check the text of your message for proper spelling, just click Spell Check on the post screen.

If our spell check dictionary doesn't recognize a word in your message, it will appear in a box. You can correct it yourself by simply typing over what is displayed. If the dictionary has any suggestions, you will be able to see them in the suggestion box.

To choose one of the suggestions, simply select the suggestion you'd like to use and click on the Change button for each of the words you would like changed.

When you are finished checking your entire message, click on Post Message to save your changes and post the message with your spelling corrections. If you want to continue editing your message, hit Go Back or Edit to return to the post message area.
 


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